Do You Need a Privacy Policy for Your Australian Website?

If you run a website in Australia, you’ve probably heard about privacy policies and I common question I’m asked is do you actually need one? The short answer is it’s best practice so yes.

Are Privacy Policies Legally Required in Australia?

Australia’s Privacy Act 1988 sets out when a privacy policy is mandatory. You must have one if:

  • Your business or organisation turns over more than $3 million annually.

  • You handle sensitive information like health or financial details.

  • You buy or sell personal information.

  • You’re in certain industries (for example, healthcare, finance, childcare).

For small businesses that don’t fit these categories, a privacy policy might not be legally required. But in practice, most websites collect some sort of personal data such email sign-ups, analytics, contact forms so it’s worth putting one in place.

Why Every Website Should Have a Privacy Policy

Even if you’re not legally bound, a privacy policy is good business. It shows visitors that you’re transparent about how their personal information is collected, stored and shared. This builds trust and credibility — two things that make people more comfortable engaging with your site or buying your products.

A policy can also help you meet the requirements of tools you’re likely already using. For instance, Google Analytics, Facebook Pixel, and email marketing platforms expect your site to have a clear privacy notice. Without one, you may be breaking their terms of use or risking ad account issues.

How to Create a Privacy Policy for Your Website

You don’t have to be a lawyer or write one from scratch. Here are some easy ways to get a solid, compliant policy for your website:

  • Use a generator or template: Tools like WebsitePolicies, Termly, and TermsFeed let you answer a few questions and produce a tailored document. Many support Australian law and are simple to add to your site.

  • Work with a lawyer: If your business is complex or deals with sensitive data, it’s worth investing in a custom policy.

  • Government templates: Business Victoria and other local agencies provide free resources to get you started.

On Squarespace, adding a privacy policy is simple: create a new page, paste in your text or upload the file, then link it in your footer or navigation menu.

Keep It Up to Date

Privacy policies aren’t set-and-forget. Review yours whenever your site changes for example, if you start using a new email tool, accept online payments, or expand internationally. This keeps you legally safe and shows customers you take their privacy seriously.

While not every small Australian business is legally required to have a privacy policy, most websites benefit from one. It’s an easy way to protect yourself, build trust, and stay compliant with digital tools and platforms.

As always if you have a question, don’t hesitate to reach out!

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