5 Things You Need To Know As A Website Owner

A desk with a laptop and speaker

Letโ€™s be honest for a secondโ€ฆ when was the last time you properly checked in on your website?

Not just opening the homepage and thinking โ€œyep, that looks fineโ€, but actually clicking through your pages, testing things, and seeing it the way a new visitor would.

Most people launch a website, feel relieved itโ€™s finally done, and then move on to everything else in their business. Which is completely fair. The thing is, over time, a few small (and very fixable) things can quietly start working against you if theyโ€™re left too long.

Here are five of the main ones worth paying attention to.

1. Updates (the one everyone tends to put off!)

Updates are one of those jobs that never feels urgentโ€ฆ right up until something stops working.

If your website relies on plugins, themes, or any kind of backend system, those parts need to be kept up to date. When theyโ€™re not, you can run into bugs, security issues, or features that slowly stop doing what theyโ€™re supposed to.

The tricky part is that itโ€™s not always obvious straight away. Sometimes itโ€™s a contact form that quietly stops sending enquiries, or a page that doesnโ€™t load properly on certain devices.

You donโ€™t need to be checking this every day, but setting aside a bit of time regularly can save you a lot of headaches later.

2. Do you actually have Google Search Console set up?

This is a simple one, but it makes a big difference.

Do you know how people are finding your website on Google? Or which pages are actually showing up in search results?

If the answer is โ€œnot reallyโ€, thereโ€™s a good chance you havenโ€™t set up Google Search Console yet.

Itโ€™s a free tool that gives you insight into what people are searching, how your site appears in Google, and whether there are any issues affecting your visibility. Without it, youโ€™re mostly relying on guesswork, which makes it harder to improve anything with confidence.

3. Speed matters more than you think

Weโ€™ve all clicked on a website, waited a few seconds, and then decided itโ€™s not worth the wait.

If your site is slow to load, thatโ€™s often exactly what your visitors are doing too. It doesnโ€™t matter how good your content or services are if people donโ€™t stick around long enough to see them.

Speed can be affected by things like large images, too many plugins, or just a site that hasnโ€™t been optimised properly. It also plays a role in how your website performs in search rankings, so itโ€™s not just about user experience.

A good way to think about it is this: if it feels even slightly slow to you, itโ€™s probably costing you more visitors than you realise.

4. Take a fresh look at your content

Itโ€™s easy to forget what your own website actually says once itโ€™s been live for a while.

Open it up and read through it like youโ€™re seeing it for the first time. Does everything still reflect what you do now?

You might notice old offers, outdated services, or wording that doesnโ€™t quite match how youโ€™d describe your business today. Even small details like that can make your business feel less current than it actually is.

Keeping your content up to date doesnโ€™t mean you need to rewrite your entire site. Often itโ€™s just a matter of making small adjustments so everything still feels accurate and relevant.

5. Are you tracking anything?

This is one of the biggest missed opportunities.

If youโ€™re not tracking what people are doing on your website, itโ€™s very hard to know whatโ€™s working and what isnโ€™t. You might be getting traffic, but where is it coming from? Which pages are people spending time on? Where are they dropping off?

Tools like Google Analytics can give you a much clearer picture of how people are actually using your site.

Once you have that information, you can start making more informed decisions instead of relying on assumptions.

A quick reality check

Your website isnโ€™t just something that sits there looking nice. Ideally, it should be supporting your business in a practical way, whether thatโ€™s bringing in enquiries, generating leads, or helping people understand what you offer.

It doesnโ€™t need constant attention, but it does need occasional check-ins to keep things running smoothly.

Spending a bit of time on it every now and then can make a noticeable difference over time. And if youโ€™ve had a feeling that something might be off, itโ€™s probably worth taking a closer look.

And of course if you need any help with updating your Squarespace or WIX website Iโ€™m here to help!

Susie Styler

Hi, I'm Susie, founder of GRID Marketing.

I'm a Squarespace Circle Gold Member with six years of website design experience and more than 14 years supporting Australian small businesses.

I specialise in creating beautiful, strategic Squarespace and Wix websites that are easy to manage and designed to help businesses build trust and generate more enquiries.

Based in the Adelaide Hills, I work with clients Australia-wide on website design, redesigns, website updates and VIP Design Days.

https://www.gridmarketing.com.au
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